System Administration Essentials

Medio Mundo provides a full array of Salesforce system administration services including:

  • User and profile management 
  • Role hierarchy 
  • Permission sets
  • Record and object-level security
  • Build and maintain custom objects, record types, fields, page layouts, approval processes, alerts, workflow/process builder business rules, sandboxes
  • Maintain integrity of the data in Salesforce and manage cleanup 
  • Create and maintain reports and dashboards 
  • Develop training plans and documentation as necessary 
  • Provide hands on training to individuals and teams to help them best leverage the Salesforce instance 
  • Troubleshoot issues and resolve roadblocks 
  • 3rd party apps.  Test in sandbox and work to integrate the software into business processes